TU BRAUNSCHWEIG

 

Contact IT-Service-Desk
it-service-desk@tu-braunschweig.de
Phone (+49) 531/391-55555

Service Hours
Mon-Fri 8.00-22.00 Hours*
Sat. 10.00-15.30 Hours
*in the old building onsite support only from 9.00 Hours

Gauß-IT-Zentrum
Ground floor / room A017/A015
Hans-Sommer-Straße 65
38106 Braunschweig

old building
1st Floor / room 105
Pockelsstraße 4
38106 Braunschweig

IT-consultation
Mon.    15.00-17.00 Hours
Wed.    15.00-17.00 Hours
Thurs.  14.00-18.00 Hours

 

Employee support hours
Mon-Thu 8.00-16.00 Hours
Fri. 8.00-14.00 Hours

 

Opening Hours*
Mon-Fri 7.00-24.00 Hours
Sat + Sun 10.00-18.00 Hours

Opening Hours*
Mon-Fri 7.00-22.30 Hours
Sat. 9.00-16.00 Hours

*Please note that the IT infrastructure, the pool and printer rooms can be used until 15 minutes before the end of the Opening Hours.

 

Please contact us with questions about the use of IT services of the Gauß-IT-Zentrum.

Outside the opening hours, on weekends and holidays, an answering machine is connected, which will be checked regularly. Please use this opportunity to inform us to an early stage of disorders.

Our requests are handled with the help of a trouble ticket system. Please do not remove the ticket number (Ticket #2007080100001) from the e-mail. The number helps us to identify your request.

Your inquiries and problem reports are recorded in a ticket system. You can find here the processing status of the tickets that affect you.

 

Additional Services:

We offer documentation and hand-outs concerning programs and services of the Gauß-IT-Zentrum. Some of them you must pay for, other documentations are free of charge, some of them you can get by download.


  last changed 23.07.2019
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