The IT-Service-Desk is the central contact point or "single point of contact" for users who need help and support with IT-related problems.
We are responsible for handling a wide range of tasks, from simple password resets to more complex technical troubleshooting.
Hans-Sommer-Straße 65
Ground Floor/ Room 015
38106 Braunschweig
Service times
Mo. – Fr.: 09:00 a.m. – 06:30 p.m.
So.: 10:00 a.m. – 04:00 p.m.
Pockelsstraße 4
1. Floor / Room 105
38106 Braunschweig
Service times
Mo. – Fr.: 09:00 a.m. – 06:30 p.m.
Sa.: 10:00 a.m. – 04:00 p.m.
Our ticket system records your inquiries, trouble tickets, requests, etc., and forwards them to second-level support as needed.