The IT-Service-Desk is the central contact point or "single point of contact" for users who need help and support with IT-related problems.
We are responsible for handling a wide range of tasks, from simple password resets to more complex technical troubleshooting.
Hans-Sommer-Straße 65
Ground Floor/ Room 015
38106 Braunschweig
Pockelsstraße 4
1. Floor / Room 105
38106 Braunschweig
The Gauss IT Center will be closed on Ascension Day in accordance with the university’s general closure schedule.
This means that on May 14, 2026, the services of the Gauss IT Center
(IT Service Desk, printing services, computer labs) will not be available. This applies to all computer and printing rooms at the Main Campus - Historic Main Building at Pockelsstraße 4, as well as the rooms at Hans-Sommer-Straße 65.
In case of urgent issues, a message can be left at the IT Service Desk at 0531 / 391-55555.
Das Gauß-IT-Zentrum schließt seine Pforten an Christi Himmelfahrt im Rahmen der allgemeinen Schließzeiten der Universität.
Dies bedeutet, dass am 14.05.2026 die Dienste des Gauß-IT-Zentrums
(IT-Service-Desk, Druckdienste, PC-Poolräume) nicht verfügbar sein werden. Dies betrifft die gesamten Rechner- und Druckerräume im Altgebäude Pockelsstraße. 4, sowie die Räume in der Hans-Sommer-Straße 65.
Bei akuten Störungen kann eine Nachricht unter der Nummer des IT-Service-Desk 0531 / 391-55555 hinterlassen werden
Monday – Friday: 09:00 AM – 06:30 PM*
Saturday & Sunday: closed
*PC rooms, printing services, and the IT Service Desk are available until 15 minutes before closing time.
We provide support for various IT matters. Please visit one of our two locations, contact us by telephone or in writing. You can also log into our ticket system to adress your inquiries, error messages, orders.