The IT-Service-Desk is the central contact point or "single point of contact" for users who need help and support with IT-related problems.
We are responsible for handling a wide range of tasks, from simple password resets to more complex technical troubleshooting.
Hans-Sommer-Straße 65
Ground Floor/ Room 015
38106 Braunschweig
Pockelsstraße 4
1. Floor / Room 105
38106 Braunschweig
Changed Opening Hours Effective April 1, 2026: Starting April 1, 2026, the Gauss IT Center will have new opening hours:
Monday–Friday: 9:00 AM–6:30 PM
Saturday–Sunday: Closed
The IT Service Desk as well as the printer and computer lab services will be available to you at both locations—Pockelsstraße 4 (old building) and Hans-Sommer-Straße 65—during these hours.
Please note that the computer labs will close 15 minutes before the building closes.
Monday till Friday: 9:00 AM – 6:30 PM
Saturday and Sunday: closed
We provide support for various IT matters. Please visit one of our two locations, contact us by telephone or in writing. You can also log into our ticket system to adress your inquiries, error messages, orders.