News

Closure of the Study Service Centre on March, 16 and March 19 (10 a.m. - 12 p.m)

Due to an internal event, the Study Service Centre will be closed on Monday, March 16, and Thursday, March 19 (10 a.m. to 12 p.m.).
Some departments will offer alternative office hours at other locations:

International House - General counselling (Monday, 10 a.m. to 12 p.m., Bültenweg 74, Room 320)

International House - Exchange Students (Montag, 10-12 Uhr, Bültenweg 74, Raum 303)

Academic Advice Service (Thursday, 10 a.m. to 12 p.m., Room 252)

TUcards and welcome bags will be issued starting March 23.

TUcards and Welcome Bags for the summer semestre 2026 will be issued from Monday 23 March.

Where: Inside the Study Service Centre, Pockelsstraße 11, on the ground floor (Haus der Wissenschaft)

When: daily during opening hours:

Monday - Friday: 10 a.m. - 12 p.m. and
Tuesday and Thursday afternoons 2 - 4 p.m.

Please bring a photo ID - i.e. your identity card, passport or residence permit.

Further information on the TUcard can be found here

Our current opening hours

Monday-Friday: 10 a.m.‒12 p.m. and
Tuesday and Thursday afternoons 2 p.m.‒4 p.m.

There are no opening hours in the afternoon before public holidays.

Please note the different opening hours and our available service offers!

Initial Contact by Telephone

The Study Service Call is available for initial information by telephone regarding application, studies and enrollment at +49 531 391 4321 during the following times:

Monday - Thursday: 9 a.m.‒4 p.m.

Friday and before public holidays: 9 a.m.‒1 p.m.

Available services

Student Office:

  • TUcard, exmatriculations: Daily
    Info-Desks 1-3
  • leaves of absence, special forms and certificates, name change/change notification, guest student status and Early Study, student finance advice: Daily
    Rooms 107 & 108
     

International House:

  • General counselling: Mo, Wed and Fri 10 a.m.-12 p.m. and Tues and Thurs 2-4 p.m.
    Info-Desk 5
    Please note: Office hours on Tuesdays (10 a.m. to 12 p.m.) and Thursdays (10 a.m. to 12 p.m.) at the SC are canceled indefinitely.
    Replacement office hours
    will be held at the International House on these two mornings:
    (Tuesdays in room 012) / (Thursdays in room 036B)

    Please note: The consultation hours at International House will not take place on Wednesday, 11 March (2–4 p.m.) and Thursday, 12 March (10 a.m.–12 p.m.)
    Please note: The consultation hour at the Study Service Centre on Friday, 13 March is canceled.

  • Exchange Students: Mon and Wed 10 a.m.-12 p.m.
    Room 104
    Please note! Consultation hours are always held online on Wednesdays!
  • Erasmus+: Wed 10 a.m.-12 p.m.
    Info-Desk 4
  • Initial counselling for study abroad & internship abroad: Tues 2-4 p.m.
    Info-Desk 4
    Please note: The consultation hour on March 24 does not start until 3 p.m.

Academic Advice Service:

  • Tues. 2-4 p.m., Wed. and Thurs. 10 a.m.-12 p.m. open advisory service
    Room 105
     

Social counselling:

  • Tue and Thu 10 a.m.-12 p.m. and Tue 2- 4 p.m. and by appointment
    Room 106
    Please note: There will be no office hours on 17 March and 19 March!

Counselling for students with disabilities and/or chronic diseases (BeSt):

  • Tue 10 a.m.–12 p.m., individual appointments by arrangement
    Info-Desk 6
     

Employment Agency:

  • Wednesdays 10 a.m.-12 p.m., every 1st Wednesday of the month 
    Appointments can also be made by calling 0800 4 5555
    Info-Desk 7
     

Students@work:

  • Thu 14-16 h
    Info-Desk 7