Initial Contact by Telephone

The Student Service Call is available for initial information by telephone regarding application, studies and enrollment at +49 531 391 4321 during the following times:

Monday - Wednesday: 9 am - 4 pm
Thursday: 9 am - 5 pm
Friday: 9 am - 1 pm

Submission of documents

The Study Service Center will remain closed during the pandemic. Please send documents by post only or drop them in one of the mailboxes.

These are located in front of the Haus der Wissenschaft on the left or the university mailboxes at Universitätsplatz 2.

Distribution of TUcards and Welcome-Bags during the pandemic

TUcard FAQ


At the moment, due to the closure of the Study Service Center, no attestations of documents can be issued.

Study Service Center is currently closed

In order to contain the coronavirus, the study service centre and its service facilities are currently closed to the public.

Special notes of the individual facilities

Student Office

  • Applications (e.g. exmatriculation) can still be submitted by post to our postal address or via the letterbox of the Student Office at the main entrance of the Haus der Wissenschaft.
  • Bachelor's certificates can be scanned and sent by e-mail to i-amt(at) to meet the deadline.
  • If you have any questions, please contact the Study Service Call as usual: 0531/391 4321
  • You can find all information about our service in the current situation here:
  • The processing of your submitted documents and applications will continue!

International House

Academic Advice Service