Closure 07.07.2022

The Study Service Centre will be closed on Thursday, 07.07.2022, due to a General Staff Assembly. You can still contact us by mail.

Initial Contact by Telephone

The Student Service Call is available for initial information by telephone regarding application, studies and enrollment at +49 531 391 4321 during the following times:

Monday - Thursday: 9 am - 4 pm
Friday: 9 am - 1 pm

Submission of documents

Please send documents by post only or drop them in one of the mailboxes.

These are located in front of the Haus der Wissenschaft on the left or the university mailboxes at Universitätsplatz 2.

Study Service Centre opened gradually

We are gradually reopening the Study Service Centre for you. You can currently reach us personally on site every day from 10-12 h and Tuesdays from 14-15 h. You can find more information about the available services and visiting rules below.


Available service offers

Student Office:

  •     TUcard, exmatriculations, leaves of absence, special forms and certificates, name change/change notification, student finance advice.

Academic Advice Service:

  •     Mondays 10-12 h, Tuesdays 14-15 h and Thursdays 10-12 h open counselling.

International House:

  •     Daily initial counselling, office hours International students on Tuesdays and Fridays and Exchange students on Mondays. Office hours Language Centre on Wednesdays 10-12h

Social Counselling:

  •     Tuesdays and Thursdays 10-12 h open office hours & by appointment

Employment Agency:

  •     Wednesdays 10-12 h all services


  •     Thursdays 10-12 h all services

Visiting rules & procedure at the Study Service Centre

Access is only possible with visitor card.
Wearing an FFP2 mask is strongly recommended.


  •     You inform us at the entry control which facility you wish to visit & receive a suitable visitor card for your desired facility.
  •     You can now visit the Service Desk or the Counselling Office indicated on the visitor card.
  •     When leaving the Study Service Centre, you hand in the visit card at the entry control.