Extended opening hours from 11 April 2023

We are extending our opening hours from 11 April 2023 and will be there for you as follows:

Monday-Friday: 10 a.m.-12 p.m. and
Tuesday and Thursday afternoons 14-16 hrs.

Please note the different opening hours and our available service offers!

Initial Contact by Telephone

The Student Service Call is available for initial information by telephone regarding application, studies and enrollment at +49 531 391 4321 during the following times:

Monday - Thursday: 9 a.m.-4 p.m.

Friday: 9 a.m.-1 p.m.

Available services

Student Office:

  • Daily TUcard, exmatriculations, leaves of absence, special forms and certificates, name change/change notification, student finance advice

Academic Advice Service:

  • Tues. 2-4 p.m., Wed. and Thurs. 10 a.m.-12 p.m. open advisory service

International House:

  • Initial counselling: Mon and Wed 10 a.m.-12 p.m. and Tues and Thurs 2-4 p.m.
  • Incoming Students: Tues and Thurs 10 a.m.-12 p.m.
  • Exchange Students: Mon and Wed 10 a.m.-12 p.m.
    Please note: The office hours of the Exchange Students are cancelled on 24.05.2023 and
    on 31.05.2023.
  • Erasmus+: Wed 10 a.m.-12 p.m.
  • Initial counselling for study abroad & internship abroad: Tues 2-4 p.m.

Social counselling:

  • Tue and Thu 10 a.m.-12 p.m. and Tue 2- 4 p.m. and by appointment.                                                                   

Employment Agency:

  • Wednesdays 10 a.m.-12 p.m.


  •  Thursdays 2 - 4 p.m.
    Please note: Consultation hours are cancelled on Thursday, 01.06.2023.


Visiting rules & procedure at the Study Service Centre


  • You tell us at check-in which facility you would like to visit & receive a suitable visit card for your desired facility.
  • You can now visit the Service Desk or the Counselling Office indicated on the visitor card.
  • When leaving the Study Service Centre, you hand in the visit card at the entry control.