The introduction, use and continuous further development of the Information Portal since 2015 has resulted in several benefits for the employees of Technische Universität Braunschweig.
Opening of the Administration
Reliability, transparency and clear responsibilities in the processeses
Improved orientation of the staff members (customers)
Possibility of participation of all process participants
A more open "corporate culture" (administration is not a black box)
Collegial understanding for all those involved in the process
Improvement of Work Efficiency
Quicker availability of work tools (instructions, forms, documents)
Use of the respective up-to-date forms
Standardised processes for all facilities
Target group-specific information for employees
Faster training of new or interim employees (knowledge management)
Basis for workflows
Quality Management
Auditing safety of processes
Optimisation of documents and processes
Improved conditions for a continuous improvement process (KPV)
Responsibilities
Clear process responsibilities across departmental boundaries
