IT-Troubleshooting for students

[Translate to English:]

The complexity of software and services provided by and used at the university is steadily increasing. Oftentimes it's not possible to fully troubleshoot every problem that may arise on your BYO and mobile devices during our normal office hours at the IT-Service-Desk. We provide comprehensive guides and installation advice for our services and software in our Wiki. Should that not be sufficient we furthermore offer you help and offer help with basic IT knowledge during our consulting hours. That ensures exhaustive support for e.g. software installation of Matlab, Mathematica, SPSS, Ansys, etc. or IT security related questions.

Counseling for students on

  • Support & advice on technical scientific software
  • Use of the IT infrastructure of the TU
  • Consulting on IT security
  • Support for IT problems
  • IT basic knowledge security & technology



When and where?

About the video conferencing tool BigBlueButton

Mondays 15:00 to 17:00

Wednesdays 15:00 till 17:00

Thursdays 15:00 till 17:00